Centralian Motors has three interconnected guidelines which form the pillars for our success. First, employees must be satisfied in their work and be happy at the workplace. Secondly, the business must be profitable to ensure long-term viability and to contribute as a corporate citizen to the community; and thirdly, we must earn our customer’s trust and loyalty by providing superior customer service and quality products.
Our Mission is to provide an experience to each and every customer that is beyond their expectations in a friendly, professional and efficient manner, creating true consumer value. We will treat our customers as we would our family, helping them meet their transportation needs.
By achieving our goal, we can create an environment which fosters continued growth and recognises the contributions of our employees and we will encourage our team members to succeed and to improve themselves. We will create a fun, friendly and family atmosphere.
We will create and maintain a presence in the community. We will be active in local and regional organisations and activities. We want to be your life-long provider of vehicle sales and service products. We are “Dedicated to Quality, Committed to Excellence.”
Customer focus/quality of work, to the mutual benefit of the customer, the dealership and the employee. Caring about the business and anticipating customer needs is crucial to success!
Our Vision, Mission, & Value Statements should be posted throughout the dealership as well as highlighted on the website of Centralian Motors.